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Who we are
We are Campfire Lodge. We provide premium stays at affordable rates so our guests can enjoy luxury at any price point. As our name indicates, we pride ourselves on bringing your group together around the fire. Our website address is: https://campfirelodges.com/
Rules and Policies
Please take a moment now to read the House Rules. To ensure your stay is as comfortable and peaceful as possible, please confirm your agreement within 24 hours of your reservation. This ensures that, if for any reason the House Rules cannot be followed, you can get your questions answered and cancel the booking penalty free if necessary. Thank you in advance and we truly appreciate your cooperation!
FAQs ABOUT YOUR STAY
1. Doorbell camera on property facing the entrance and parking lot for safety and security.
2. Pets. All pets are subject to pre-approval and a pet fee of $45 per pet per night will be requested if we approve of your pets. Message us with pet number, type, breed, and overview of their temperament(s) before booking for pre-approval. Pet rules must be observed at all times.
3. Septic. Flush only toilet paper (no food, oil, paper towels, baby wipes (even if “flushable”), or feminine products. The system will backup if this is not followed.
4. Trash. Trash must be taken to the community dumpsters behind the MPOA Office by the community pool at 4007 Peak Drive. Due to wild animals in the area, no trash is to be placed outside at any time. A $150 haul-away fee will be assessed for trash not taken to the dumpsters.
5. Early Check-in and Late Checkout upon request. These cannot be guaranteed until 2 days prior to your reservation and may be subject to additional fees. a. Early Check-in: 3pm b. Late Check-out: 11am
6. Parking. All vehicles must be parked completely off the road. We recommend parking on the property. If any vehicles have their tires on the road, local police will cite you. Additional parking is available in community parking areas (see guidebook). No RVs, trailers, or vehicles over 3/4 ton.
7. Amenity Limitations. Amenities such as, but not limited to toiletries, food, and cooking items are provided as a courtesy to our guests and should not be expected to cover excessive use.
8. Community Pools. A pool pass is available for your groups’ use during your stay if in the summer months. In addition to bringing the pool pass with you, there is an entry fee per person that must be paid in cash. Return the pool pass to the hook above the kitchen counter prior to leaving.
Cancellation Policy
HOUSE RULES
1. House has sensitive plumbing . Toilet paper only! Do not flush anything else (no baby wipes, paper towels, feminine products, etc.) to avoid a very unpleasant stay 😉
2. No smoking. Anywhere in the home or on exterior decks. Guests will be responsible for all cleaning fees associated with smoke odors.
3. No roasting marshmallows on the firepit. This gas fireplace is not suitable for marshmallows.
4. No unregistered guests. Contact us for prior approval. We will strictly enforce this rule to maintain occupancy guidelines set by the association.
5. No unregistered pets. All pets will be approved case by case and pet fees must be paid to confirm their stay.
6. No trash outside the home. Trash must be dumped at the community dumpsters, or a $150 fee will be assessed. Wild animals are prevalent in the area and WILL scatter any trash left outside. Under no circumstances should any trash be placed outside.
7. No parties or events whatsoever. We have a doorbell security camera on-site and will strictly enforce the no-party rule. There is a noise level city ordinance and we do not want complaints! Violation of the noise/party rule will result in the police being called and termination of your reservation without refund. We must respect the peace of the community! Thank you.
8. No excessive noise. Quiet hours are from 11pm-7am and are strictly enforced throughout the community. Please be respectful of our neighbors and keep Massanutten a welcoming place for future guests!
9. No mailing packages to or from the home.
10. General tidiness. Because this is a hosting community and not a hotel, please be respectful of the property and keep it tidy before you leave.
11. Food. Please throw away any perishable items at the end of your stay. Please note it is the guests’ responsibility to inspect items found in the fridge or pantry before consuming them. Host is not responsible for any illness or adverse response that may occur.
13. Spray tans. If you wear spray tan, please bring your own linens as any linen stained may incur additional charges.
14. Illegal drugs. If guests are suspected of carrying and/or using illegal drugs of any kind, the authorities will be contacted and guests will be asked to vacate the property immediately.
15. No shoes. Please remove them at the door. Please understand this takes a lot of extra time to clean and may result in additional fees.
PET RULES
**Message us for approval based on size, number, and breed**
Once approved, ensure your reservation reflects the accurate number of pets and specifically agree to the pet rules below (in addition to agreeing to the house rules). You will also need to submit payment through the “Send or request money” button on your reservation.
1. No pets on furniture
2. Keep pets’ paws clean when coming in from outside
3. Pets must be leashed or in carrier at all times outside the home
4. No more than 2 pets, subject to approval
5. All pets must be flea-treated, well-behaved, and up to date on vaccinations
6. Pet fees must be paid with reservation. Excessive cleaning and/or damage from pets will be charged to the guest.
If you have read this far, thank you for being a SUPER GUEST!
***Please note, our office hours are 9am-5pm. If your message is received after hours and it’s a non-emergency, we will do our very best to get back to you as soon as possible. Rest assured we will do our very best to answer all questions during your stay as quickly as possible. For emergencies after hours, call us through the app at least two times in a row if you don’t get an answer. ***
Additional fees for the following:
**Stolen towels: $15 per towel, no matter the size
**Smoking in the home: $150 or actual cost of remediation, whichever is greater
**Clogged plumbing due to flushing unapproved items: Cost of plumbing + repairs if flooding occurs
**Carpet/rug/furniture stains: $10 per stain if cleanable, additional fees may apply if stains are permanent
**Lost Keys: $50 to rekey
**Lost Pool Pass (summer): $150 for replacement and my cleaners’ time to pick it up
**Early Check-in without prior approval: $75
**Late Check-out without prior approval: $75
**Excessive Guests than reservation: $50 per night per guest
**Unregistered Pets: $50 per pet per night, subject to additional cleaning/damage fees if required
**Excessive Cleaning if place is left filthy with trash everywhere: $150
**Trash not taken to dumpsters: $150 disposal fee, plus any additional expenses for community fines and trash pickup if (when) animals scatter it
**Other stolen/damaged items assessed on a case-by-case basis
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Campfire Lodges – Vacation Rental Homes in Massanutten Resort, McGaheysville, Virginia.
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